Our Services
Technical Support
Professional Technical Guidance Tailored to Your Application Needs
With over 20+ years of manufacturing experience and two in-house R&D and application labs, Botai Chemical delivers engineer-level technical support for global partners across the construction, coatings, oil drilling, feed, and home care industries. We help global partners optimize performance, reduce cost, and improve production stability with data-backed formulation support.
Core Services
Formulation Design & Optimization
Custom additive systems tailored to your performance goals, raw materials, climate conditions, and budget.
Product Selection Support
Professional guidance on choosing the right grade of RDP, HPMC/HEMC/HEC, PCE/SMF/SNF, Water Repellent, Defoamer, Retarder, Calcium Formate, Alkali-depressan, Polymer Emulsion and other additives.
Troubleshooting & Performance Improvement
Identify and solve issues such as cracking, foaming, poor dispersion, sagging, low adhesion, or inconsistent setting behavior.
Sample & Pilot Trial Support
Free 1–5 kg samples with TDS, MSDS, comparison data, and step-by-step testing instructions.
Process Optimization
Improve batch consistency and reduce cost through optimized mixing ratios, water demand, and dosage control.
Technical Resources
Your one-stop access to formulation knowledge:
- Product TDS / MSDS
- Application & mixing guides
- Dosage charts
- Compatibility & FAQ
- Training videos and test reports
Need detailed data? Contact us for full documentation and guidance.
Industry Expertise
| Industry | Focus |
| Construction Industry |
RDP, HPMC, PCE — for tile adhesive, wall putty, self-leveling, waterproofing View Details |
| Personal & Home Care |
HPMC/HEMC/HEC/ — for shampoo, detergent, hand soap, cleaners View Details |
| Food & Pharmaceutical |
HPMC E3 & E5 — for tablet coating, capsule shells, suspensions, stabilizers View Details |
| Paints & Coatings |
HEC, HPMC/HEMC, Defoamer — for latex paint thickening, rheology control, anti-sagging, foam control View Details |
| Other Industry |
Additives for oil drilling, ceramics, textiles, packaging, feed View Details |
Technical Problems We’ve Solved
Real formulation and application challenges our team resolved worldwide
Solving Fast-Drying Challenges in Tile Adhesive
- Region: UAE
- Issue: Adhesive dried too fast under 40–45°C.
- Solution: DP-S025 RDP + HPMC for water retention.
- Result: Open time +150%, adhesion +35%.
Stabilizing Viscosity in High-Alkali Detergent Systems
- Region: Southeast Asia
- Issue: Cloudiness & viscosity fluctuation.
- Solution: HEC9188 for alkaline stability.
- Result: Clear, stable viscosity for 3 months.
Eliminating Hairline Cracks in EIFS Skim Coat Applications
- Region: Europe
- Issue: Cracks & poor trowelability.
- Solution: HPMC + DP-A212 for flexibility.
- Result: Cracks reduced 80%; smoother finish.
Improving Flowability in Self-Leveling Mortar
- Region: Middle East
- Issue: Low flowability & slow early strength.
- Solution: PCE + defoamer adjustment.
- Result: Flowability +25%; stable early strength.
Enhancing Workability in Gypsum Plaster
- Region: South Asia
- Issue: Fast setting & uneven surface.
- Solution: Gypsum retarder + HPMC blend.
- Result: Setting time +40%; smoother finish.
Increasing Water Resistance in Cement-Based Waterproof Mortar
- Region: Eastern Europe
- Issue: High water absorption & low durability.
- Solution: Silane water repellent + RDP modification.
- Result: Water absorption −60%; durability improvement.
Accelerating Strength Development in Winter Precast Concrete Production
- Region: Northern Europe
- Issue: Slow setting & delayed demolding under 5 – 10 ° C.
- Solution: Calcium Formate (CaFO) + PCE superplasticizer optimization.
- Result: 1-day strength +40%; demolding time -20%.
Preventing Efflorescence in Colored Tile Grout in Hot, Humid Climates
- Region: GCC
- Issue: Efflorescence & color fading after curing.
- Solution: ATA alkali-depressant + HP-55 silane water repellent.
- Result: Efflorescence reduced 85%; water absorption -45%.
Reducing Fluid Loss in Water-Based Drilling Fluids
- Region: North Africa
- Issue: High API fluid loss & unstable viscosity at elevated temperature.
- Solution: CMC-6000 + HEC thickener blend for filtration control.
- Result: API fluid loss -45%; stable rheology for 16 hours after hot rolling.
Facing similar formulation or application challenges?
We have solved many more cases worldwide across different materials and climate conditions.
Want to explore additional case examples?
Request Technical Support
*Our technical experts can analyze your materials and provide a tailored improvement plan.
Talk to Our Experts
Partner with Botai Today
Our application engineers are ready to help with testing, customization, and on-site service.
Ready to customize your additive?
Email:
[email protected]WhatsApp/Phone:
+8619900925762